A Service Agreement is a formal agreement between a service provider and a client that covers the terms and conditions of a particular service relationship. Service agreements enhance governance, accountability, and service quality by clearly defining roles, responsibilities, processes, and performance expectations. The agreement details what the service provider will do for the client and how that service will be rendered.

1. All deposits are NON refundable.
2. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer.
3. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not permitted in some of our limousines and this is left to the discretion of the driver.
4. Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet.
5. Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.).
6. Not responsible for articles left in the limousine.
7. Balances to be paid to the driver on the run date before the beginning of the run.
8. Vehicles cannot be loaded beyond seating capacity.

IMPORTANT: Your car will arrive shortly after being paged If for any reason you are not able to locate your chauffeur please do not lease as you will be charge for a no show. Please call us immediately at +1 (866)-870-0060 and We Will Help You To Locate Your Chauffeur.